Pionex: Best Crypto Exchange with Free Trading Bots
Pionex, unlike many other trading bot providers, is a crypto exchange that provides built-in trading bots for free. Traders only pay transaction fees, and there’s no extra cost for using the trade bots. With around 11 built-in bots, traders can execute a wide range of trading strategies just by configuring bots without having to write any code.
It provides both manual and automated trading (through bots) and aggregates liquidity from major exchanges like Binance and Huobi for smoother execution. This has attracted several investors who wanted trading bots and other crypto exchange services all in one environment.
Interestingly, there is also an option to instantly swap cryptocurrencies, and users can also manually trade spot and futures. As of mid-2025, more than 430 cryptocurrencies are available on the platform. Transaction fees are 0.05% for makers and takers, which is low compared to other crypto exchanges. Lastly, staking services are also available—alongside other earn products—for those who want to earn passive income.
Pros and Cons
| Pros | Cons |
| 11 Built-in spot trading bots | Users cannot deposit fiat currency |
| Low fees | |
| More than 400 tradable coins available | |
| Staking service also available | |
Trading fees
As compared to other crypto exchanges, Pionex fees are very low. Spot trade fees is 0.05% for takers and makers while leveraged trading fees is 0.1% for both takers and makers. And lastly, futures trade fees is 0.02% for makers and 0.05% for takers. Moreover, crypto bots are free to use and do not charge extra fees.
Trading Experience
The trading interface integrates all features in one place, allowing selection of trading bots and manual trading in the same interface. The interface includes a charting system (powered by TradingView with technical indicators and tools), an order book, trade history, spot trading options (manual), and trading bots.
Users can choose from limit, market, and grid order types for manual trading, with hundreds of spot assets available.
The trading bot section offers around 11 spot bots, depending on the trading strategy you want to execute. These bots can be grouped based on market conditions they’re suited for:
- Sideways market: Grid Trading Bot, DCA Bot, Smart Trade, and sometimes Infinity Grid, which work well in ranging markets.
- Bullish market: Grid Trading Bot, Spot-Futures Arbitrage Bot, Rebalancing Bot, Infinity Grid, and Trailing Sell.
- Bearish market: Reverse Grid, Trailing Buy, and TWAP Bot.
For manual futures trading, limit, market, conditional, and grid order types are available. With up to 100x leverage, and both cross and isolated margin options, users can execute custom futures trading strategies. For automated futures trading, Pionex provides around 8 futures bots for long and short positions.
For technical analysis, traders can choose from multiple chart types (candlestick, baseline, bars, etc.) and a wide range of technical indicators. Overall, Pionex provides a comprehensive set of trading tools and bots, allowing a diverse range of trading strategies.
Unique features
1. Staking
Pionex also provides staking of ETH for those who want to earn passive income with crypto. Flexible ETH staking typically offers around 2.47% APR, while locked staking ranges from roughly 2.7% to 3.37% APR depending on the lockup period length. It’s important to remember that staking rewards or APR rates can vary depending on participants in the Ethereum network and Pionex’s own policies.
2. Dual Investment
Pionex Dual Investment is an interest-earning product that combines features of options trading and savings products to generate yield. It allows investors to earn higher returns while providing flexibility to profit from market movements, such as buying the dip or earning more coins in volatile markets.
In traditional options trading, the option buyer has limited losses (loss of premiums) and potentially unlimited profits (from price differences), while the option seller has limited profits (premiums received) but potentially large losses. Dual Investment adapts this concept into a limited-risk, yield-generating product, similar to the Dual Currency Investment (DCI) strategy used in forex. Investors can earn returns from “deposit interest” plus premiums while exposure to currency price changes allows for potential extra gains.
Customer Reviews and Satisfaction
Pionex has a score of 3.8 out of 5 on TrustPilot. Many users praise the platform for its built-in trading bots, low fees, and range of trading tools, with several considering it one of the best automated trading platforms available.
At the same time, some customers report issues such as account problems, locked accounts, difficulty logging in, or lost funds. Experiences vary widely: while some users commend the customer support for being responsive and helpful, others have complained about slow or unsatisfactory customer support.
Overall, user feedback highlights a mix of strong features and occasional service or account challenges.
Platform Security
Pionex secures user accounts with two-factor authentication (2FA), email verification, SMS authentication, and Google Authenticator. Additional security measures are also in place to protect users’ funds, including cold storage for most assets, withdrawal whitelists, AI-based risk monitoring, and Merkle-tree reserve auditing.
Pionex is registered with FinCEN in the U.S., helping to comply with regulations that combat money laundering, terrorism financing, and other financial crimes. The platform is regulated in both the United States and Singapore.
Another security feature is aggregating liquidity from major crypto exchanges such as Binance and Huobi, which enhances trade execution and reduces risks associated with low liquidity on a single platform.
Company Overview
Pionex was founded in 2019 and is based in Singapore. It specializes in a wide range of crypto trading services, including spot trading, futures trading, and automated trading through built-in bots. Pionex competes with many popular crypto exchanges and is considered the world’s first crypto exchange to offer free built-in trading bots. The platform has gained significant popularity and now serves users in over 100 countries and regions.
Concluding remarks
Pionex is a standout platform offering free, integrated crypto trading bots. Its user-friendly interface makes it accessible for beginners, while still providing advanced tools for professional traders. The platform supports both manual and automated trading, with a wide variety of trading bots tailored to different trading strategies.
In addition, Pionex offers ETH staking and other earning products, allowing users to generate passive income alongside trading. For those interested in automated trading, Pionex is an excellent choice: you can start with basic bots like Grid and DCA, and gradually explore more advanced strategies such as Leveraged Reverse Grid, Smart Trade, and TWAP.
